Digital hearing aid and telephone help?

Me and my sister wear digital aids and I haven’t found a good phone yet that allows me to have a conversation without the horrendous beeping or echoing. Sorry I know that’s not much help. Me and my sister both remove our hearing aids when answering the phone - it’s not so bad for me as i’m partially deaf but as she’s worse than me then she has problems. I will check the answers on here as I would be grateful for a solution to this problem too.

i had a analogue aid then was given a digital one but i asked for one with a volume control which i use now, so your mam will be better using a digital land line phone, i got mine from argos they are not dear to buy mine is a cordless digital and it works just fine.you can turn the volume very high up on them and it is very loud. mine is called “onetel ot150 range”.but they have not got any in the argos catalogue but their helpline is 0845 226 7794. you can try oneof the other digital phones from argos and try it at home, if its not right then you can always take it back. hope this helps.

This should all be answered by the audiologist or hearing aid dispenser who fit the hearing aid. If she “just” bought it (30-45 days in the US depending on the state) it can be returned for a refund if it is not working to her expectations.

Without knowing more about the phone and the aids this question is hard to answer. A “phone suitable for the hard of hearing” could mean an amplified phone or one with a telecoil. The problem could be with the hearing aid settings (such as with compression), with the position of the phone relative to the transducer, or a mismatched transducer (microphones don’t pick up telecoil signals).

She will benefit from in-person help.

You need to ensure the phone is compatible with a hearing aid(with a T setting)rather than just suitable for the hard of hearing….
Have a look at this:

Please go back to where you bought the aid. All hearing aids should be able to be used with the phone - it just may take some work by the professional who fit her to get it right. If she wants a volume control she can have one they should provide it at no charge, but the aid will likely have to go in for service. One tip I have thought of is if the hearing aid is the behind the ear type, people don’t realize you have to position the phone up higher on your ear by the hearing aid in order to get benefit from hearing aid on phone. Usually cord phones work better with hearing aids than cordless.